Some Lead Router API payloads are delayed

Incident Report for Real Geeks

Resolved

This incident has been resolved.

Posted Feb 01, 2024 - 17:02 CST

Identified

We have identified the cause of the issue and have implemented a fix. Message processing is still backlogged, but the backlogs are coming down. Message delivery times should be back to normal in the next hour.

Posted Feb 01, 2024 - 16:05 CST

Investigating

Lead Router API payloads to most destinations are significantly delayed. We are investigating the issue and will post updates as we make progress.

Posted Feb 01, 2024 - 14:54 CST

This incident affected: API (Lead Router).